Frequently Asked Questions (FAQ’s)
Below is a list of questions we are asked on a regular basis, hopefully you will be able to find answers here, alternatively if the question is more specific to you, please complete the form on the right and we can answer them for you.
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What is an IVA?
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What are Debt Management Plans?
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What is a Trust Deed?
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Loans and Re-Mortgages?
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What is Bankruptcy?
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Why choose an IVA over bankruptcy?
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How do I enter into an IVA?
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Will my creditors agree to an IVA?
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What will I pay into an IVA?
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Will any of this affect my credit rating?
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Will I have to sell my house with an IVA?
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Will my employer know about an IVA or Debt Management Plan?
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What should I do if one of my creditors contacts me by phone or post?
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How do I make a complaint?
1 - Notification of when your question has been answered. (Optional)
Important Information About Our Service & Fees
Whilst we strive in all cases to negotiate the best deal with your creditors, we cannot guarantee a reduction in interest or charges. Also as one of the largest providers of debt management solutions in the UK, we are able to provide initial advice over the phone without charge, however, if a debt solution is taken out, please be aware that fees will be charged. We aim to keep these fees as low as possible and believe that we are very competitively priced, for detailed information on our fees, including examples for each product, please click this fees link.
Further Additional Information
What if you decide that I don't want to go ahead? - click here.
Will your credit rating be affected? - click here.
The insolvency service has produced a guide for people who are struggling with debt. This guide outlines each of the available solutions. You can download the guide by clicking the following link - In Debt? Dealing With Your Creditors.
If an IVA is not maintained it could lead to bankruptcy.